Informed Solutions
AI-Based Decision Support Platform to Enhance Environmental Decision Making
Countries
United Kingdom
Sectors
IT
Local administration
Timeline
6 months to MVP
Our engagement
Team Extension
CORE TECHNOLOGIES
The Challenge
The project needed to develop an innovative new software product to unify and speed up access to complex information and advice for staff and customers.
It was important to provide easy access to targeted information on all aspects of planning and environmental management to support the sustainable management of protected sites. Comprehensive access to historical data (structured and unstructured, held across a diverse range of systems) would help improve the quality of applications received, as well as responding to queries and applications for change. The solution needed to be developed to government security and accessibility standards.
David Lawton
Chief Innovation Officer, Informed Solutions
We worked with Inwedo on an innovation project that required particular flexibility: the pace was fast, and learning to take advantage of new advances in technology and AI methods was a constant feature of the assignment. We needed a capable and flexible team that would feel comfortable working with our architects and developers in a dynamic project environment. The Inwedo team was up for the challenge, accommodated changing priorities in response to user research, and the work was delivered to a high quality.
Inwedo’s Role
We worked as a technological partner of Informed Solutions. Our role was to supplement their development capabilities, implement designs to a high-quality and work collaboratively alongside their experts.
Web Development
Quality Assurance
The Solution
The end user’s perspective is our starting point in all areas, so the new system was designed to be easy to navigate, reflect the mapped processes, and guide users through them without the need to refer to complex manuals. All the user’s tasks are available in one single application and therefore – easy to track.
The product we worked on had to process data in a non-standard manner. Its atypical nature required creating multi-stage data processing that allowed for finding similarities between documents or cases. The idea was to build a unified view of data across multiple sources and formats.
Data science module
Based 100% on microservices, it analyzes documents and keywords related to the case and processes information on protected areas and species. It uses AI-techniques to identify similar cases to enable consistency and efficiency.
Dynamic application form
The product guides external users step by step through the entire application journey, depending on the specific requirements of that particular application. It provides advice on the correctness of the proposal and information about the area to which the proposal relates.
Flexible and configurable design
The product can be easily configured to support the needs and business processes of different clients and use cases without the need for bespoke development.
The Result
The new product contributes to the Scottish Government’s purpose of safeguarding nature for for citizens and balancing this with opportunities for sustainable economic growth.
The product provides tools for both applicants and those examining applications to make the process faster, simpler, and more effective. With such an effective product guiding external users through the application process, case officers receive better quality proposals and the need for additional back-and-forth information gathering is reduced. All case officers can access the same information base, improving the speed and consistency of responses. The product also facilitates knowledge transfer, providing relevant information and advice both for staff and land managers.
Client Perspective
David Lawton
Chief Innovation Officer, Informed Solutions
Inwedo’s specialists were able to cooperate and work flexibly with our own. They worked with us to quickly build a genuine partnership and created a ‘one team’ approach with us through the course of the work. We had a common goal, building our relationship on trust and openness. The team worked together to identify potential risks and was able to work intelligently to identify solutions and mitigations. During the project, there was a need to grow the team, and here, too, Inwedo met our expectations by introducing like-minded and capable people to work into our Architects and Developers. It was a real Agile collaboration, producing a great overall result.
Team Member Perspective
Maciej Cichowski
Fullstack Developer, Inwedo
It was an interesting intellectual challenge — we were working on an innovative project for the public sector, with stringent requirements for accessibility and security. The Informed team brought expertise in architecture and data science, and I am glad that we participated in the work which was delivered to stringent security and availability requirements.
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