zBiletem

Developing an awarded ticket selling system. Express purchase and mobile tickets make daily commute a lot easier.

Improved efficiency

Improved process speed

COUNTRY

Poland

SECTORS

Ticketing apps

PRESENCE

20+ cities

CORE TECHNOLOGIES

The Challenge

To reinvent an existing, outdated way of purchasing and controlling tickets.

Infospread identified the existing problem of outdated ticketing process in public transportation. The challenge was to design an end-to-end solution to simplify the purchasing procedure. Season tickets were almost never available online, and the whole buying process was time-consuming.

Inwedo’s Role

With our experience in creating software solutions end to end – we supported the team’s vision with our technical expertise, putting on a hat of an external CTO of the project.

Can do

Discovery Workshops

Go beyond

Product Strategy

Stay curious

Quality Assurance

Take ownership

UX/UI Design

Web Development

Solution

Fully digital platform – a mobile app for passengers and ticket controllers. The holistic solution to the problems of both passengers and controllers required using of web and mobile technologies. Furthermore, the project is also connected with a reliable and trustworthy payment system, with utilizing NFC and QR technologies to register passengers’ rides in an innovative way.

Results

New product in the market of smart transport solutions, with 10k users daily. New product in the market of smart transport solutions, with 10k users daily. Zbiletem.pl turned out to be a commercial success, and has already been introduced to daily use in 11 Polish cities. The process of buying a season ticket got significantly quicker, taking less than 60 seconds. The in-app solution improved comfort of passengers, and facilitated ticket validation for controllers.

zBiletem app mockup

Client's perspective

Stefan Johannson

Chief Executive Officer

We have a development team in Sweden but needed to work differently for the Polish market. Inwedo has been our partner since the beginning, helping us with web and mobile development. zBiletem, one of our most recent projects, required a more holistic approach. Aside to software development, Inwedo supported us in the overall product design – the latter being a critical step in our process.The system is now implemented in more than 15 cities in Poland, including Warsaw, and steadily gains popularity.

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