Lack of time and tools to scale organisation and stay competitive in accounting sector.
More and more banks and large corporations offer accounting as part of their services. Seeing the fast spreading trend, Plichta saw the need to strengthen their market position. The company lacked the time and reliable tools to deal with the increasing amount of customers and documentation, as well as handle customer communication.
Intranet system designed to improve both internal processes and communication.
The designed desktop app address all the most burning issues and company needs. The main features are: increased documents flow, partialy-automated process of customer service and smart systems for scanning documents. The online extension enabled Clients to issue invoices and send files directly to the office.
Framework for the Company’s future growth and development on accountancy market.
Plichta is able to work more efficiently and maintain high quality of their services with increasing number of clients. Systems for scanning and handling documentation saved employees’ time. The Customers benefits from the online system of file processing, which made everyday contact with the office more convenient.