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.NET maintenance and support services

Free your team from maintenance headaches & focus on driving predictable growth

Struggling with technical debt, legacy applications, or an overstretched team? Our end-to-end .NET maintenance services relieve your developers. We’ll handle the technical upkeep so you can focus on innovation and growth.

50+

experts on board

Engagement models for .NET maintenance & IT support

Choose a flexible .NET maintenance model that fits your business needs

Our two engagement models ensure the right level of support when you need it. Team extension provides full-time developers for high-demand projects, while Retainer mode offers long-term maintenance with predictable backing. Switch between models as priorities shift, ensuring you have the right support in place.

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What you get with each .NET support model

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Team extension

• Full-time developers who integrate with your team.
• You manage the project; we boost your capacity.
• Aligned with your security standards, processes, and tools.
• Perfect for clearing backlogs and fast-tracking development.

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Retainer mode

• Dedicated team for ongoing maintenance.
• We handle security, P1 incidents, and system optimization.
• Ideal for consistent support without urgent development.
• Smooth transition from development to maintenance.
• Includes access to QA, DevOps, and cybersecurity experts.

.NET maintenance and support solutions

Predictable costs, proactive software support, and expert care 
for your business

Pricing options

Minimal

Standard

Enterprise

Monthly cost €3100 €5700 Custom pricing
Development hours 40h 80h +160h
Free code review Yes Yes Yes
One-time onboarding fee €599 €599 €599
P1 incidents reaction time 6h 4h 1h
Dedicated account manager Yes Yes Yes
Uptime monitoring Yes Yes Yes
Optional 24/7 support Yes Yes Yes
SLA Custom Custom Custom
Contact us for details

What are .NET support and maintenance services?

Full .NET application maintenance for optimal performance and security

Our IT support service keeps your .NET apps secure, fast, and reliable as your business grows.

Whether you’re managing a legacy .net system, handling overflow work, or transitioning from another agency, we provide the expert maintenance and support needed to keep your systems running smoothly with minimal disruption.

The image shows a group of developers working at their desks, each focused on multiple monitors displaying code and tasks.
  • Bug fixes & patch management

    We fix bugs and apply security patches to reduce downtime, prevent security breaches, and keep your system running smoothly.

  • Performance optimization

    We boost your system’s performance. It will respond faster, use resources better, and provide a seamless experience for users.

  • Version upgrades & migration

    We handle upgrades and migrations with zero disruptions, so your system has the latest features and security improvements

  • Database management & optimization

    We ensure data accuracy, optimize query performance, and ensure optimal database performance and reliability to keep your system reliable and fast.

  • Application monitoring

    We use advanced monitoring tools to identify potential issues early and ensure that your applications perform at their best.

  • Continuous Integration and Continuous Delivery (CI/CD)

    We automate your build, testing, and deployment processes to accelerate development cycles and ensure consistent releases.

What you get in every support plan

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Service Level Agreement

Guaranteed response times for addressing incidents with SLA that best fits your needs.
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Security updates monitoring

Regular monitoring and application of security updates to protect your system.
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Staging and testing servers

Dedicated infrastructure for testing and deployment, ensuring smooth transitions to live environments.
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Automated testing & deployment

Infrastructure support for automatic testing and streamlined deployments to live servers.
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Ad hoc access to specialists

On-demand access to experts for specific projects: UX/UI Designers, Cybersecurity experts, DevOps, Business Analysts, Product Owners, and QA Specialists.
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Communication tools

Collaboration through tools like Jira and Slack for project management and task tracking .

How we set up cooperation

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Consultation & plan selection

We start by understanding your needs and systems. From there, we recommend the best solution to ensure we’re the right fit for your business.

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Onboarding & code review

We review your systems, security, and processes, ensuring smooth knowledge transfer. By accessing repositories and documentation, we confirm full support before finalizing the service agreement.

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Support & task execution

When you’re ready, simply create tasks in Jira. We’ll review, estimate, and move them to the “Ready to Start” queue, ensuring everything gets done smoothly.

Take the first step towards a more efficient
and reliable .NET systems.

Book a free consultation

.NET applications we support and maintain

Full .NET support services for web, cloud, mobile, and more

We specialize in maintaining web, cloud, mobile, desktop, database, and AI-driven solutions, keeping them secure, high-performing, and ready to scale as your business grows.

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Web apps

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Cloud apps

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Mobile apps

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Database apps

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AI & data solutions

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Desktop apps

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Web apps

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Cloud apps

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Database apps

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Mobile apps

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AI & data solutions

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Desktop apps

Best practices for .NET maintenance

Introducing Polaris: our benchmark 
for reliable .NET maintenance

Polaris is our framework for managing the software development lifecycle. It ensures long-term sustainability via various maintenance methods. It also provides reliability after development or project handover, making your .NET system scalable and efficient.

Four men in a meeting room, sitting around a table with laptops and notebooks, attentively looking at a projector screen during a presentation or discussion.
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Comprehensive documentation

We maintain comprehensive documentation throughout your project, ensuring seamless handovers and uninterrupted development.

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Knowledge transfer

Our structured knowledge transfer strategies equip stakeholders with the necessary system knowledge, reducing risks during transitions or team changes.

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Regular code reviews

We perform regular code reviews to catch issues early, improving overall system quality and ensuring long-term sustainability.

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Automation and CI/CD

By using Continuous Integration and Deployment (CI/CD) pipelines, we automate processes, reducing manual efforts and ensuring faster, more reliable releases.

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Security first

We prioritize security with regular audits, vulnerability assessments, and patch management, aligned with ISO standards to protect data integrity.

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Proactive monitoring

Real-time monitoring tools and proactive issue detection help us prevent potential problems through preventive maintenance, ensuring smooth system performance.

What our clients say

René Król

Technology Manager CEE

We have perfect communication with our developers directly and their product owner provides extensive regular reporting which allows us to keep track of the job. Also our JIRA cooperation is very good, so we can manage backlog and see directly spent time, set priorities operatively. We also have regular feedback meetings with company’s management which give us feeling of very stabile cooperation.

How our IT support service works

Choosing the right maintenance partner can make all the difference

Gain peace of mind with a maintenance and support team that safeguards your software’s integrity.

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Proactive system monitoring

We monitor your system for security updates and performance issues, ensuring stability and minimizing risks.

Hassle-free request submission

Submit changes or improvements anytime through our system for a seamless and convenient experience.

Fast and accurate task review

Our specialists quickly review and provide clear estimates, ensuring tasks are correctly scoped from the start.

Immediate action on approval

Once you approve, we get to work right away, resolving issues or making updates with minimal delay.

Thorough testing in demo environment

We deploy changes to a demo environment, giving you a chance to review and test them before anything goes live, ensuring quality control.

Seamless live deployment

After your approval, we deploy the changes to your live system with zero disruption to your operations.

Get expert maintenance support for your
.NET systems.

Book a free consultation

Why choose our .NET maintenance and support services

Focus on growth while we manage your legacy .NET applications

With a transparent approach and a deep understanding of your business, we deliver reliable .NET solutions and result-driven collaboration to help you achieve long-term success.

An upward graph illustration showing progress from'Your current backlog and bottlenecks' to'Inwedo’s .NET support team' and further to'Predictable project growth,' with arrows increasing in size and color intensity, representing growth and improvement.

Comprehensive technical support

We offer end-to-end .NET solutions tailored to your business needs, ensuring seamless collaboration and operational efficiency.

Data security and compliance

Your data’s security is paramount. Our ISO-certified solutions guarantee compliance with all industry standards, minimizing risks and safeguarding your business.

Corporate harmony

We integrate into your business processes and act as an extension of your team, providing technical expertise without cultural gaps.

Innovative solutions for growth

Our custom .NET services free up resources, allowing your business to focus on growth and profitability.

Measurable, reliable results

With transparent processes and clear reporting, we deliver measurable results so you have the insights you need.

Continuous improvement for long-term success

We regularly optimize processes to ensure that your projects are delivered on time, on budget.

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How to get started with our maintenance collaboration

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Reach out
to us

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Discuss your
project

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Select from
top CVs

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Interview candidates

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Confirm the partnership

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Kick off collaboration

Contact us

Looking to offload maintenance and focus on growth?

Contact us for a free consultation

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    FAQ

    What are .NET maintenance and support services?

    .NET maintenance and support services at Inwedo involve ongoing technical support, troubleshooting, and improvements for your .NET applications, ensuring they remain secure, functional, and up-to-date.

    Why is ongoing maintenance essential for .NET applications?

    Ongoing maintenance is critical to ensure .NET applications are secure, bug-free, and optimized for performance, as well as to reduce downtime and support scalability.

    What types of support are included in .NET maintenance services?

    Support services include issue resolution, performance tuning, security updates, bug fixes, patch management, and functionality enhancements.

    Can you support .NET applications developed by different vendors?

    Yes, Inwedo can support .NET applications developed by different vendors, ensuring a smooth transition and providing continuous support regardless of who originally developed the system.

    How do you handle security updates and patch management for .NET applications?

    Inwedo follows a structured process for timely security updates and patch management to ensure your applications are protected from vulnerabilities and remain compliant with industry standards.

    What is the typical response time for addressing issues?

    The response time varies by issue priority, with critical issues typically addressed within one hour during business hours as part of our SLA.

    Can you provide support for legacy .NET applications?

    Yes, we provide full support for legacy .NET applications, offering modernization, optimization, and maintenance services to extend their lifecycle.

    What measures do you take to ensure data integrity during .NET application maintenance?

    We implement strict protocols, including backups, monitoring, and validation processes, to ensure data integrity during any maintenance activities.

    Is it possible to customize your IT support services based on specific business requirements?

    Yes, our .NET maintenance and support services are flexible and can be tailored to meet the specific needs of your business, including custom SLAs and specialized services.

    What documentation and reporting do you provide as part of .NET maintenance and support services?

    We provide detailed reports and documentation that cover maintenance activities, issue resolutions, security updates, and performance improvements

    How do you handle emergency support for critical issues outside regular business hours?

    Inwedo offers emergency support with dedicated teams available for critical issues outside regular business hours, ensuring continuous operation.

    What is the cost for maintenance and support services?

    The cost is typically based on the scope and complexity of the project, the level of support required, and the SLA terms. We offer flexible pricing to meet various business needs.

    What are some best practices for sustainable maintenance?

    We focus on sustainable software maintenance by prioritizing comprehensive documentation and smooth knowledge transfer to keep the team aligned. Our proactive approach uses monitoring tools and preventive maintenance to catch issues early and reduce manual work. Regular code reviews, combined with adaptive and perfective maintenance, ensure continuous improvements. We leverage CI/CD to automate workflows and streamline updates, while corrective maintenance handles any issues quickly. All of this is done with a focus on meeting SLAs and keeping system reliability high.

    What are the future trends in maintenance and support

    The future of maintenance and support is all about smarter, faster solutions. AI and automation are playing a big role in predicting issues before they happen, and tools like microservices and serverless computing are making systems more flexible. DevOps as a service, along with continuous testing and monitoring, is streamlining workflows. We’re also seeing more remote troubleshooting, making it easier to fix problems quickly. Overall, the focus is shifting toward being more proactive and aligning maintenance with business needs from the start.

    What are the components of maintenance and support?

    Maintenance and support services cover a range of essential components that keep software running smoothly. This includes bug fixes, performance optimization, and database management to ensure data integrity and system efficiency. Regular version upgrades and patch management are key to staying secure and up-to-date. Application monitoring helps catch issues early, while adaptive maintenance ensures the system evolves with business needs. These elements work together to maintain software health and deliver a reliable user experience.

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